New Surrey stop on 555 a hit – prompts TransLink to increase service

New Surrey stop on 555 a hit – prompts TransLink to increase service
156 St Stop Bus
A bus approaches the new 555 stop at Highway 1 and 156th Street, giving Surrey residents improved access to Greater Vancouver.

The new 555 stop in Surrey is a hit! In case you’re not aware of my involvement with the stop, I encourage you to read my article on the stop’s introduction now at [CLICK HERE]. Reporter Kevin Diakiw from the Surrey Leader also did an excellent report on the stop and my involvement, which also highlights an important endorsement from city Councillor Tom Gill on my advocacy work throughout the past year:

Rapid bus now has Surrey stop – Surrey Leader

Coun. Tom Gill, who chairs the city’s transportation committee, said the bus stop materialized thanks to the relentless campaign by 18-year-old Daryl Dela Cruz, who on his website, describes himself as a technology fan, a transit user, a researcher and a community issues advocate.

Gill describes him as a “outspoken, very smart, intelligent young man” who inundated Gill and the committee with well-argued facts supporting the need for the bus access.

“He has been non-stop for a year (pushing for the stop),” Gill said…

[READ MORE]

As for what’s the story now, the #555 bus from Braid Station to Carvolth Exchange in Langley, stopping at 156 Street in Surrey, has received a service increase. Buses now operate every 7-8 minutes in the AM peak period, responding to increased demand as a result of a popular 156 St stop. They previously operated every 9-10 minutes. The service change was confirmed through a schedule change in the 555 schedule posted by TransLink on its website.

[#555 schedule – TransLink – CLICK HERE]

Schedule changes on the 555 improve service to every 7.5 minutes in the morning peak, increasing service for both Surrey and Langley riders. Schedule: TransLink
Schedule changes on the 555 improve service to every 7-8 minutes in the morning peak up from 9-10 minutes, increasing service for both Surrey and Langley riders. Schedule: TransLink

The materialization of this service increase may have had to do with a citizen effort I was informed about, called #555passup, to inform TransLink of the growing service needs and pass-ups on the 555 route that would result in Carvolth passengers being told to wait for the next bus by TransLink security, to make room for riders boarding at 156th Street.

It would seem that much of the efforts were spearheaded by a local rider named Donald Nguyen.

All in all, with only a couple of weeks having passed since the stop’s opening, it looks like my efforts have definitely not gone to waste – and neither have these riders’, to improve the new service provided for them. It thrills me to see that I have given hope in citizens and may have started new trends in citizen-lead transit improvement advocacy. As the improvements materialize, Surrey residents are realizing significant benefits of a new bus stop that really should have been built in the first place – and with demand increasing, funding will soon need to increase further so this service can keep up with the high demand.

Having seen citizens come up with innovative ways to advocate for smaller-scale improvements gives me hope as well – hope in a larger-scale effort we’re going to need to have in order to push the big improvements in transit funding the entire region needs.

The question now is, how can we expect the authorities in charge of funding – specifically, the provincial government, who have also explicitly tied the introdduction of any new sources to a referendum – to be responsive, if at all, to our concerns.

New bus stop enables Surrey access to #555 rapid bus

New bus stop enables Surrey access to #555 rapid bus

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I was delighted to learn that the new bus stop at the 156th Street-Highway 1 off-ramp to the 555 Port Mann Express rapid bus would open earlier than expected – in time for the 2014 back-to-school season, and saving commuters to downtown and students at post-secondary institutions like Simon Fraser University and Douglas College minutes upon minutes every day.

The new stop helps Surrey residents in Guildford and Fraser Heights connect to the Millenium Line SkyTrain in Coquitlam, significantly improving links to SFU, Brentwood Town Centre and Downtown Vancouver.

This diagram shows the travel time benefits for Surrey riders now able to access the 555. From my "unofficial business case" (see below)
This diagram shows the travel time benefits for Surrey riders now able to access the 555. From my “unofficial business case” (see below) – CLICK TO ENLARGE

A complicated history

See also: No Stops in Surrey for Port Mann Express Bus – Surrey Leader, Nov 2012

See also: Surrey left out of rapid bus line – CTV News (Video)

For those who didn’t know, the bus stop for the Highway 1 Rapid Bus (#555 Port Mann Express) has been a topic of controversy for some time after a bus stop for the service was not provided in Surrey, due to several issues of mis-communication between TransLink, the Provincial Government, and the City of Surrey. A private developer who was expected to build a transit exchange may also have been involved in the fray.

Original concept images by the provincial ministry of transportation showed buses turning and making a stop at 156th Street, giving a new rapid transit access to Surrey residents in Guildford and Fraser Heights. When the HOV ramp and bridge were opened in late 2012 – along with the introduction of the rapid bus route – this didn’t materialize, secluding Surrey residents from improved transit access in the face of a new toll on the bridge.

Picture of 156th Street underpass and HOV ramps, showing buses that would have been using the interchange.
Picture of 156th Street underpass and HOV ramps, showing buses that would have been using the interchange and stopping for passengers.

Fraser Heights residents would feel the pinch of this when ridership on the bus route #337 grew at the fastest rate of any Surrey bus route – and this was before the introduction of Port Mann Bridge tolls – indicating a high level of demand for the new #555 service that was never provided.

My work ensured that this got built!

We have TransLink (who worked and cooperated with other parties to ensure this would be in service) and the City of Surrey (who ended up providing the bulk of the funding, according to recent Transportation & Infrastructure Committee reports) to officially give thanks to for this stop – but I’m not sure how many people will be talking about the role I and some others had in actually ensuring that this stop was built and in service yesterday!

The surprise retraction of the project and the transit service put a significant amount of pressure on me as I was hoping to benefit from the new stop service, being a Guildford resident and a major transit user facing a transition from high school to university. It prompted me to launch a big advocacy effort myself, which culminated with the creation and presentation of an unofficial “business case” telling city officials why this stop would be so important – not just for me but for several others who could have been benefitting, and were now otherwise losing.

See also: 156th St Rapid Bus Stop Project – Unofficial Business Case

In fact, the expected construction timing and inability to provide the bus stop in due time would become one of many factors behind my decision last year to pack my bags, leave Surrey, and temporarily move to the North of Fraser – making a new home for myself near a Burnaby SkyTrain Station, where I have lived for the past year.

I worked with many individuals – including the vocal and active Daniel Badragan, a local-area student, who wrote quite a few letters to the editor in protest surrounding the missing stop – coming up with ways to advocate for the missing stop.

See also: “Surrey needs transit for Port Mann” – letter, Daniel Badragan, on Surrey Leader
See also: “Make your voice heard on Bus Stop” – letter, Daniel Badragan, on Surrey Leader

It’s probably no surprise that my delight has been intensified by the coincidence of the opening date of the stop with my return to residency in the South of Fraser (I moved back to Surrey yesterday and will be here for a few days before embarking on a major study abroad tenure). The opening of the stop was suddenly added to the TransLink fall service changes page, to a fanfare of probably a few commuters and people except those I heard around me who were talking about it on the bus.

Being labour day, the ridership was markedly low and the buses were running on a Sunday/Holiday schedule, every half hour. But, that didn’t stop me from making use of the new bus stop for the commute to my workplace downtown. See the slideshow above for an early look! 🙂

View my original unofficial “business case” for this rapid bus stop, below!

156th St Rapid Bus Stop Project – Unofficial Business Case

156th St Rapid Bus Stop Project – Unofficial Business Case

Read a nearby city resident’s attempt to construct a “business case” document for a missing stop on a new rapid bus line now!
A permanent contribution from me to City of Surrey residents, particularly in Fraser Heights, Guildofrd and Fleetwood.

This business case is for everyone; everyone can use this business case. It can be used by the City of Surrey, by TransLink, by other advocates, by anyone. It’s been sent to City of Surrey staff. It will shortly be sent to the media. It’s my bigshot attempt to get some action done on this.

It’s attached below.
(You may wish to click the “full screen” button – bottom right – to see it better)